IT SUPPORT / DATA MANAGEMENT - BERRIOS CONSULTING 

AUGUST 2011 - Present

Independent technical support, providing problem resolution to customers in various technological issues. Build and maintain successful relationships with service providers, dealers, and consumers.

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• Design and implement information systems that optimize organizational efficiency.

• Help small business to make better business decisions, and utilizing data provided by managers.

• Technical Support, monitoring and maintaining the computer systems of clients.

• Provide assistance to standard supported applications, Internet security, and multiple computer devices.

 

CLIENT 1: IT SUPPORT / SOCIAL MEDIA MANAGER - HOPE & WELLNESS CLINICAL TRIALS

FEBRUARY 2015 – Present

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• Monitor and maintain the computer systems and network of the business.

• Diagnose hardware and software faults, and solve technical and application issues.

• Search Engine Optimization (SEO), ensuring it aligns with the company’s vision.

                                                                                

CLIENT 2: R.E.A. ADVISORS, INC, - ACCOUNTS PAYABLE / IT SUPPORT

MARCH 2015 – Present

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• Verify details of transactions on a daily basis, including funds available and total account balances.

• Rectify escalated accounts payable issues from employees and vendors.

• Maintain files and documentation thoroughly and accurately, in accordance with company policies.

• Technical support and implementation of a Database.

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INVENTORY CONTROL MANAGER/ SHIPPING & RECEIVING - SOLOMONS WHSE

AUGUST 2004 - JUNE 2011

Full service DC with a diversified facility & trucks to fulfill all the domestic-international import & export requirements.

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• Clerical and organizational tasks.

• Supervised shipping and receiving staff.

• Inventory Reconciliation and End of the Month.

• Processed shipping orders.

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DATABASE ADMINISTRATOR

AUGUST 2006 - JUNE 2011

Independent technical support, providing problem resolution to customers in various technological issues. Build and maintain successful relationships with service providers, dealers, and consumers.

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• Designed and implemented the system we used for daily operations.

• Performance and security of the database.

• Installed and configured hardware and software.

• Trained staff in how to input and extract data

• Troubleshooting and IT Support.

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PROJECT ASSISTANT - LAC+USC, PSYCHIATRY DEPT.

JUNE 2003 - MARCH 2004

Through USC-affiliated hospitals and clinics, the department’s clinical services include 24/7 consultation, outpatient evaluations and treatments, and psychiatric hospitalization for advanced diagnostics and therapeutic services.

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• Filled and maintained patient records on a daily basis.

• Interpreter (English-Spanish).

• Managing patient’s payments and appointments.

• Interviewed patients with specialized Psychiatric Assessments.

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